It’s not locked up or anything. It’s in LTC which isn’t supported by the US site. The only time any crypto coin is used on the US site is when you’re making a withdrawal. Since my withdrawal failed after it already prepared it to be withdrawn due to the audit it’s now stuck in LTC which isn’t letting me even process another withdrawal. Usually there’s something called BC Swap that allows you to convert coins which is also not available on the US site so there’s no way for me to convert it back to SC to go back threw the withdrawal process. You can only redeem SC on the US site you’re not supposed to end up with any other currency and since mine failed to convert back to the SC now it’s just stuck. It shows in my balance but not my usable balance I can’t play with it withdraw it use it as a tip nothing. I’ve tried everything. That’s why I said if they wouldn’t take just re initiate the withdrawal to the exact same address it would be the easiest solution unless they go in and manually convert it back to sc for me because I have no option to do so. The screenshots your asking for are already provided on previous posts nothing has changed except the amount now I’m losing money because of there poorly thrown together site.
If you can provide me with what currently displayed in your main page, it'll probably help a lot when I forwarded them to my contact, so they can better inquire to their US counterpart.
There’s no SC coin in the withdrawal process SC is sweeps coin and is used only on the site. No matter what coin you use to deposit it’s automatically converted to SC then when your ready to withdraw you choose a coin to convert it to in order to withdraw but SC is not a coin used only blockchain it’s a sweeps coin used for the US site.
And this is the reason why I asked you with my second paragraph of the previous post. Because they actually told me that they basically make a way around this situation by crediting you with SC of the equal amount and your LTC will be removed. Can you provide me an image like what I requested on my second paragraph?
There’s no SC coin in the withdrawal process SC is sweeps coin and is used only on the site. No matter what coin you use to deposit it’s automatically converted to SC then when your ready to withdraw you choose a coin to convert it to in order to withdraw but SC is not a coin used only blockchain it’s a sweeps coin used for the US site.
I see... Is it possible that what they refer was they credited you with SC of same amount, that you can later withdraw to other token [other than LTC] in withdrawal process. This is where the image of the balance shown on your main account will be much appreciated and greatly help me understand what is currently happening.
And, given withdrawing SC itself is not possible and there were no SC option on the drop-down menu, can you please try to select other currency, see if the SC now showing? [Will appreciate a screenshot of this too, of course]