It may seems usual to you but flashing back to a casino their profile was locked due to not following instructions after which they learnt their lesson and their campaign was managed by reputed campaign manager, it was on a case that he intervened on them before their profile was released and they resumed posting again. It wouldn't say anything about this casino as I know less about them, but still if things are not properly placed there is every needs and necessity it's being placed fine to avoid any penalties.
Seriously. Please cease and desist. TY
Should I advise you? Learn emotion management if you are dealing with people on the forum, what you've seen is the "tip of the iceberg," expect much more if you plan to stay active on the forum.
What people are telling you is true, it's left to you to use your discretion to manage them to the point of letting them look away naturally rather than believing you can just make them look away without giving good reasons.
A simple "under new management or representative" might have solved it.
Most times any gambling site that refuses to take advise always face difficulties here, and like they said sharing ideas isn't something bad if i may say, well there is nothing wrong by telling you the truth and even though you may want people here to cease about talking same thing you should admits that you have taken corrections and do what the community says.
It's better to stay with the community standard and being knocked out from the community.
Good luck.