They are selective scammers when you deposit small amounts they will process it but there will definitely be a lot of problems with large deposits.
Don't lose hope about getting your money back, if you are ready to complete the Kyc then you need to make more noise here, Reddit, Social Media until they return part of your money.
I don't think they will return 28000$ even if the OP floods the social media and this forum with their scam accusations, they aren't going to return anything.
looking at past cases, i don't think they will return it either. but making more noise can't hurt at this point, he is already out $28k.
and there is a small chance they might return his money, if they don't, at least he is warning others to think twice before they use changenow.
Personally I have used cn several times, always without any problem, even with medium 4 digit $ amounts.
big balls trusting GetScammedNOW with a 4 digit $ amount.
This is utterly ridiculous that they even try to hold your BTC and make you forfeit it. What do they think they are, the government authorities?
exactly my thoughts. they have no right to confiscate a customer coins unless they have an order from the authorities to do so.
they are even in breach of their OWN terms of service by refusing to give him a refund.
I have a conspiracy theory made recently, that ChangeNOW are running at an operating loss and they're using people's stolen BTC to inflate their balance sheets. It would not surprise me one bit if they went out of business soon.
they would have to be business retards if they are unprofitable with all the fees they charge to resort to selective scams just to inflate their balance sheets.
it's a wild conspiracy, but i wouldn't be surprised if it's true.