Long shot here but while SWC started our in this forum, we never knew their real creators. They would always hire a PR person to speak for them. So we can't even be sure if the ownership is the same.

For a long running casino, the management as far as I know I'd one of the most anon.

Generally I am not sure how it would end up to put a complaint here because they also seem to have abandoned this forum. Somehow they retain an audience without much if any social media presence.

If they have a representative here they would post here still they should also post some evidence if there exists anything related to the above.