May I know where do you access the site from that they suggested you to use Asia VPN?
Though there are ways to connect our smartphone to our PC and let it works as a webcam [that'll solve your non-web cam PC issue], let me try to reach their support and get a better insight. If this is just a small misunderstanding and you can re-perform your KYC, I am sure you can either try that smartphone-as-a-webcam method or perhaps do a manual KYC, if their site allows it.
At that time it was Romania.
It would be great if the BK8 representative would allow me to go through the verification KYC and better yet, manually.
I also don't understand why the chat workers didn't want to help me for a second. The account status "account blocked" for the chat workers means that they have to reject any requests from the client...
In any case, we won't be able to find out anything without a comment from the BK8 representative. I hope you have a connection.