What happened, On 2 February I request duckdice to delete my account,
A moderator told me on live support to contact support@duckdice.io for account deleting.

I Send them a email asking them to delete my account- on 3rd February duckdice support asked me. (Hi, Ah Pt

Hello, can you please explain your reasoning? And confirm that you understand that under no circumstances account could be re-opened.

Kind Regards,
DuckDice Support)

I replied (The reason is I didn’t like Duckdice.io to gamble in.
I confirm that I understood there will be no way of recovering the account.

Please delete my account permanently.

Thankx)

However,today I visited duckdice.io and asked live support if they have deleted me account and Moderator Miki said (From what I see your account has been banned and all over deleted)

I searched my User name:Ahpt. and I found it was still there. The account was banned.While I requested them to delete it not to ban it.
Even thought they asked for my confirmation in email to delete the account.

I asked why does it still exist and he get disappeared of the chat.
New moderator name kirito appear in the chat and said( All data will be deleted as per the request. Currently the account is banned and data deletion is in progress)

I asked him its been 4 days since I requested the deletion, why its not yet deleted?



My account still exist while I have requested them to delete it, I told them I dont trust them now and they should delete my Account ASAP.

This feels Shady and honestly sounds like it goes against GDPR.


I will advise everyone to stay away if you are concerned about your privacy.