SWC aren't very consistent with their marketing here but I was surprised to find out they did post in bitcointalk the last time in Summer 2024 and their official account was active at that time:

https://bitcointalk.org/index.php?topic=5068812.0

You could try to post on their thread which could get some attention. It's a self moderated thread but at least it could lead them to here to pay some serious attention to the issue at hand.