Hello, mate.
I truly admire and am excited about your project (Forest Market)!
You can check out many of my posts on Bitcointalk—I have always dreamed of a scenario where one can purchase real-world goods using cryptocurrency!
Yes, your project has shown me a glimmer of hope.
Unfortunately, since I am in China, I am temporarily unable to enjoy your services.
However, I hope to participate in your project.
You know, the online shopping market in China is extremely thriving. Platforms like Taobao, JD.com, Pinduoduo, and Vipshop are world-class shopping sites, and I am an avid online shopper myself. Moreover, I started researching online shopping during my university days—even my graduation thesis was on this topic.
Here are some of my in-depth thoughts on your project. If you are interested, we can continue our discussion.
First, there are aspects of your project's credibility that raise doubts. You have not disclosed your registration information, team details, logistics information, or offline office address. This is an extremely dangerous signal and may lead people to believe that this is a scam website. After all, even when shopping online, people need to know — who am I buying the goods from, to whom is my money going, and from where will the goods be delivered? If these issues are not addressed, people will refuse to become your customers. I hope you can make all the convincing information public to eliminate doubts, so that the project can develop on a normal track.
Second, as a Chinese person, I am accustomed to using mobile devices for shopping, but it seems that your project has not developed a mobile app. Is this part of your future plans? Or do Americans prefer to purchase goods through websites? I believe that the information flow on mobile devices is smoother and more convenient.
Third, it seems that you have only set up one customer service email. My suggestion is to create a dedicated customer service channel for each product—ideally hiring live agents to respond to customer inquiries and needs in real time. This would provide an excellent experience, acting as an online “sales assistant.”
Fourth, the product descriptions are too simplistic and lack a standardized template, including details such as specifications, models, and physical demonstrations.
Fifth, logistics — which is the core of online shopping. I am not clear which logistics company your project is partnered with. How is your warehousing arranged, and what are your transportation and delivery processes? Logistics is the most critical competitive edge, and customers need to know the delivery process clearly, including timelines, transportation routes, and delivery personnel details.
Sixth, there is no bulk purchasing option—only single-item purchases are possible. This seems particularly disadvantageous on a blockchain, as the gas fees for single-item purchases exceed those for bulk purchases.
Seventh, similarly, since your project is based on a crypto platform, you should disclose your wallet address and transaction details.
Eighth, regarding the model of Forest Market, it should be a combination of B2C and C2C. I think it can be differentiated into two markets: one being a B2C market based on the United States, and the other a C2C market that allows for global expansion and enables merchants from around the world to join.
These are some of my thoughts. I wonder if you agree or if you have any deeper insights? I look forward to your reply, and I very much hope to join your project to realize my dream.