Thank you for your attempt. They will take the complaints of those who have been scammed seriously but not others who have not.
Anyone can see this fund has been collected by scam so they need verification of that and the verification is only possible by the person who has been scammed. And that is why they refused the accusation and wanted the accusation from the person who had been scammed. I think the scammer who has shared the wallet might not be the ownership of the scammer the scammer has the new wallet only.