Uploading the image posted by OP;
OP can you give us screenshots of your bets placed? This can be crucial in terms of proving your accusations. Clearly, the casino in question is accusing you of some exploit (as per my inference of the email and tonality) and you have to prove (yes, unfortunately, the onus is on you) that you have not gained any edge through illegal means.
https://www.talkimg.com/images/2025/02/09/e7MFa.png it's all funny how everyone is trying to defend this casino that hasn't even paid out all my deposits, I can't send you screenshots of my bets, I don't have access to the casino.
