Just to clarify - I wasn’t keeping funds on Paxful like a wallet, I was simply exchanging USD to BTC. My funds were frozen a full year before Paxful shut down in 2023, and then my account was banned in 2023.
I never received any emails or notifications about withdrawals. In fact, I only noticed the ban myself because I log in every month to check the status of their so-called ‘review’ and send emails to their ‘support.’
My funds are still visible in my account, so it’s not like the platform was hacked or lost the funds - they are simply refusing to return them and keep sending the same copy-paste response: "under review, please wait, we will let you know ASAP"
This is not "too bad, you missed your chance" - Paxful has been deliberately stalling, refusing to explain anything, and blocking users from accessing their own money. That’s the real issue here.