They are probably buying time when they asked you strange things for kyc, I see that there are people complaining about the casino and the main problem is in the withdrawal



source: https://www.trustpilot.com/review/gg.bet

I don't want to be peximista, but this casino is not trustworthy, the probability of you receiving your money is very low. maybe if you had done research before using it it would have been the best thing. Because doing KYC in new casinos is something very risky and putting money in these new casinos is also very risky.