the person i spoke to on live support said the reason being is because of the "recent changes in bitcoin price" however after looking at the price graph it has been pretty stable over the last 3 months. between $90,000 and $105,000.
WTF! This is extremely concerning, if you ask me it looks like they are at the brink of going bankrupt because what does the price of Bitcoin have something to do when a gambler wants to withdraw their funds, their excuse shows that they most likely do not have the necessary funds to properly support withdrawals on their casino. people who are gambling on their gambling should be warned, I wouldn't be surprised if they just suddenly stop operation.