Why do they put a 4.5 Stars on TrustPilot (which is not clickable) and when you check it, it is actually 2.8?
Why nobody addressed this? Is it ok to do that?
As you can read on Trustpilot, 2 reviews with one star were added here in the last few days, which of course made Whale's overall rating worse. When reading through the reviews, however, you can see that these are standard complaints which Whale support responded to immediately.
But I agree with you that the Trustpilot icon should be clickable on the page. It's also technically very easy to implement if you simply add a link to it.