and now my most recent withdraw that i submitted 11 days ago is still 'processing' by the payments team. the person i spoke to on live support said the reason being is because of the "recent changes in bitcoin price" however after looking at the price graph it has been pretty stable over the last 3 months. between $90,000 and $105,000.
This really seems like a BS excuse. I never had any problems with casinos when I tried to withdraw BTC back in the day(I don't gamble with BTC anymore). The Bitcoin price has been always volatile. The casino trying to make excuses with BTC price volatility is just ridiculous.
Why don't you gamble with stablecoins? Does this casino accept stablecoins? Try withdrawing stablecoins and see what BS excuse are they going to come up with.
Is this a scam accusation? If the answer is yes, then maybe you should move this forum thread to the Scam Accusations forum.
They are probably waiting for the "best" time (for them) in order to cash in on the price difference. In other words, waiting for BTC to go above $105k again so they can pay you less, while keeping the difference for themselves.
This should be a major red flag, and if you manage to cash out, i'd avoid any further use of that site
First of all, withholding any legitimate winnings for 11 days is a clear sign of a casino's bankroll. Secondly, as pointed out by above two learned members, the reason for delaying cashout (because of bitcoin price hike) is also not good and raise major questions about casino's policies. And WTF is 0.05 BTC limit for cashout, that too only once a week!
do they have limit for deposits as well?