I have received absolutely no notification from support, but I can no longer log into my account. When I log in, I get a message: banned!
The good news is that they paid me USDT into my wallet.
I still think the level of communication is below the minimum level of professionalism.
Glad to hear that your withdrawal has been processed even the consequence is that your account is banned, we can't refuse your opinion about support service because it is a fact. You are lucky to get a full withdrawal while in other casinos they may only process based on your deposit while winnings will be frozen or withheld. By the way do you know the reason your account was banned? because it is usually related to illegal activities and we know Blackjack.fun has many weaknesses that can be exploited, I don't think they banned you for no reason especially you are one of the high rollers which of course every casino needs.