I wanted to make a withdrawal but I noticed the minimum withdrawal for bitcoin is 0.001BTC. Is there any specific reason why the minimum withdrawal for bitcoin is so huge in comparison with all the other coins available?
4.2 The minimum withdrawal amount is 1 TON. All amounts specified are per single transaction.
Your terms and conditions mention only the minimum withdrawal for TON specifically. 1 TON is worth around $4 and the minimum withdrawal for USDT is even lower at $1 worth. The minimum withdrawal of 0.001BTC is worth almost $100 which is at least x25 larger than the average minimum for the other coins.
I'm assuming this value was set by default at 0.001BTC and it should definitely be lowered. You cannot set a minimum withdrawal at $100 when all the other coins have a minimum of $1-$5, it doesn't make any sense and it's doesn't seem fair. I think a minimum withdrawal of 0.0001BTC is more reasonable