The user called "holydarkness" always claims to have a contact who works for the casino where you have the problem, but this is totally false. Be very careful with "holydarkness" he is one of the biggest scammers on the forum.
holydarkness is just a volunteer who helps some members with genuine concerns resolved their issues with a few casinos he has contact with. You don't pay him, and he doesn't owe you anything.
Quit the bitching around. If you can't get help here. Try else where. If your accusation is not genuine, and you are looking to extort a casino, then f**k off. He is not going to be part of your extortion team.