Dear g.s.boon90,
Sorry for the very late response we just saw you have experienced some issues on our platform
If the problem still exists please, kindly send me your username to check it
Regards,
What! Are you being serious over here? I was thinking this was a recent issues you just replied here I never knew this case has been on since last 5 months if I am not mistakenly now and you just responded today and say that?
Sorry, though there should be a proper format for the report from op but seeing that you just said this doesn't show any signs of seriousness here and if this could take about 6 months to respond who knows next feedback here it could take you from now till December 2025 before you could respond again.