Hello,

Unfortunately, we were not mentioned in this post, which is why we were unable to see it earlier.

We assume that the issue has been resolved—if it did, in fact, exist.

Our support team is available 24/7 via live chat and email. If you've experienced any issues with our support, as you mentioned, please let us know so we can address them.

Regarding this post, we apologize for just now seeing it. Since we were not tagged, it didn’t come to our attention earlier. However, the last two posts where we were mentioned were resolved immediately.

Best regards,