Post
Topic
Board Bitcoin Technical Support
Re: Advice regarding retrieving bitcoin from second BTC account on my phone
by
Big_
on 17/02/2025, 14:30:03 UTC
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Can you try to present the details in an ordered and concise manner? I try to interpret the mess...

You have one BTC account labeled "Bitcoin 2" from Ledger Nono #1. You seem to have lost the mnemonic recovery words for the wallet of Ledger Nono #1. Is this correct so far?

Do you know the PIN to unlock Ledger Nono #1? (Required to be able to move funds out of this wallet.)
If you still know the PIN of Ledger Nono #1, this is your ticket to move all funds off this wallet. DO NOT reset Ledger Nono #1 until you moved all funds from it.

You have another BTC account labeled "Bitcoin 3" from a second Ledger Nono #2. You have the 24 mnemonic recovery words for this wallet? You have the unlock PIN for the wallet of Ledger Nono #2?

Try to reply to every question to sort the details out. It's then easier to give accurate advise how to proceed.



No, I have 1 ledger nano device I used to set up the Bitcoin 2 account on the live app on my phone but that nano ledger device wasn't being recognized by the live app when trying to transfer, so I attempted to restore the nano via the 24 PW's on a new phone but it says there's £0.00 on it (So may have saved wrong 24 PW's)

I have a 2nd nano ledger device I used to set up Bitcoin 3 that the live app does recognize fine and I can send transactions from.

I can see both Bitcoin 2 and Bitcoin 3 accounts on the live app on my phone.
My phone is the only place I can see the Bitcoin 2 funds as when I set up the nano ledger on a new device it reads £0.00 (Again as seems I saved the wrong 24 PW's)
So am reluctant to throw this phone away as is the only place can see the Bitcoin 2 funds

What I wish to do is transfer the funds from my Bitcoin 2 account to my Bitcoin 3 account