Then what are they talking about?
looks to be some combination of competitors or fanboys trying to trash 'the competition'. even if some of the scam accusations are from current or former customers it doesn't make cointerra a scam. scam has a specific meaning being akin to a 'con'. scam companies don't or haven't shipped, or delay shipments indefinitely. - whereas cointerra has shipped all their pre-orders (in most cases, within a few weeks of the due date and most of them in the actual month they were due and in some cases earlier than expected - and now sells from stock. that isn't the definition of a scam company no matter which way the word scam can be stretched.
can't compare them with other companies that customers are right in calling scams because they sold preorders and promised dates that they are nowhere close to achieving, and in many cases didn't ship systems to customers. some keep playing the shell game (bitmine, hashfast, butterflylabs). these companies are months, and in some cases as much as 6 months late in deliveries. heck, even kncminer isn't as stellar as it once was (read their forums for more details).