Are you kidding me? Do not tell me that you still do not understand what has happened here, it is scary if you haven't, because it means you could prolly be a victim again another time. You posted a complaint, a scammer saw it and proceeded to try their luck with you; it happens everywhere, even on social media, particulary on X. The scammer convinced you to go and close your complaint, so that they have enough time to convince you (not that they needed it in your case), you did so and the rest is history.

Sorry for your loss, but mate this was so easy for the scammers, how do you send money to someone when you are seeking help to get your withdrawal through, what were you thinking when you sent the scammers money, you really need to learn about different social engineering and scammer tricks.