[...] I will mention holydarkness here, i don't know if he has contact at Betspino, if he has, maybe they can confirm your claims, but you may have to post your user ID here.
Unfortunately, I don't have betspino's staff in my contact. In fact, this is the first time I heard about them. Add that to the fact that they don't have any ANN here and definitely no representative... it'll quite hard to reach them.
I am yet to visit their site and see what means of communication they offer, but let me try to go there when I have a time to spare and try to lead them here, perhaps even convince them to create an account to address the matter themselves.