Thank you all for your responses—I truly appreciate the insights. Now, I’d like to clarify my situation.

When I registered my account, I clearly stated that I am from Austria, and there were no restrictions preventing me from signing up. I successfully made four deposits without any issues and had never attempted a withdrawal. However, on the second day, after winning from my sports bets, my account was suddenly frozen.

I find this incredibly unfair. If there were geographical restrictions, why was I allowed to register and deposit money in the first place? More importantly, why was my account only restricted after I started winning?

It seems that as long as a player loses their money, there are no issues. However, the moment someone starts profiting, restrictions suddenly appear, and withdrawals are completely blocked.

Additionally, when I contacted live chat support, they initially told me that my Veriff verification failed. However, I am 100% certain that I properly submitted a clear passport scan and completed the facial recognition process. Later, when I received an email from the Account Support Team, they gave me a completely different reason, stating that my documents were "deceiving."

I want to make it absolutely clear that all the documents I provided are 100% genuine and valid. I did not submit any false or misleading information, and I stand by this statement.

This feels like a highly unethical and one-sided practice, and I would appreciate a proper explanation from Stake.