You never know what happen in the future.
When chipsgg came to me to run campaign here, I requested them to clear all of the issue here. Along with the accusation, there was another same issue as of you from ryzaadit and he got his fund recovered after 2 years.
Hope this gets resolved sooner.
Accusations can be invalid and invalid accusations in the past can become valid after new efforts from the company to reassess it for customers. If they value their reputation, reassess controversial cases is really important.
Bots, human assessements can be wrong sometimes and if there are enough proofs to resolve cases for users, to detect the company reputation, it's worth to do it for users first, and for the company reputation too.
It can need engagement of mediators for more neutral and better assessments.