wow.
this is sad.
may I ask what activities were you doing? let me know if you want talk outside of here.
because I have also seen the post about the guy who got scammed 1.9 btc, and i dont believe its a false thread, i can elaborate on that privately if you want.
but if its truly not clean money, then argue that they should refund your customers then?
if its only partially not clean money, then you should be allowed to withdraw some and ask to refund the rest to your customers then.
ngl i use oxapay for the same as you, but i withdraw every 500+ usd i get on it, i never allow it to go higher than 600 usd lol.
im def gonna switch soon, if you find a good alternative please let me know.
We sell prepaid cards and gift cards for crypto, I also do not believe 1.9 BTC thread is real, it seems like some weird kind of advertisement.
They did not refund the customer, even if they do that, it's unacceptable because product is already delivered to the client 2 weeks before they seize our funds. If funds are not clear, their system may reject payment at the first, you cannot simply seize "unrelated" funds after weeks.
We also regularly withdraw funds but thought it's delayed (because they did not notify us) and kept using for a while. Bad luck I guess.