It has everything to do with mixer in my opinion. The argument has always been centred on the legitimacy of the mixers and how they allow criminals to get away with stolen funds. I have no problem with them running their services whichever way they want but in an obvious case like this very one involving bybit, it's crystal clear that they genuinely support illegal funds to become legal using their platforms. Secondly, the issue of multi sig wallet being hacked is not longer surprising, this is not the first time it's happening. The same way we are improving our wallet security is the same way hackers are developing alternatives to breach the security protocols.
That is what you get when you want to go fully decentralized, not supporting what mixers do but there is never that true way of having something for the good, and without disadvantages. Seriously I don’t see any wrong the mixers have actually done here in this regard. They cannot fully shut down their services because you were too careless to actually guide your own funds. How many of P2P scam cases the so called KYCed bybit has resolved. Go to social media platforms and see the outcry of most of their users about Bybit forcefully releasing the funds during appeal to scammers or Should we also tag them as aiding criminals too.
More so it is this decentralized systems that have recovered the most funds for bybit, they should simply rather channel their funds to safeguarding their assets in the future.
My biggest concern about this bybit hack is the inconvenience it will cause to those that have huge stack of coins especially ETH because most of them will likely get their funds frozen too when the intend to move it.
Do they have a right to do that? Can they simply freeze people's accounts because they want to move out their funds from the exchange? I doubt that because that will not be right. There has to be a legitimate reason before they freeze an account. Withdrawals were working fine during the hack too.
They didn’t halt any withdrawal but there was huge congestion during the hack period where most users were moving out their funds from the exchange but to give them credit and reduce the panic then they actually made all withdrawals and even borrowed funds from the likes of bitget to cover for everything. There was simply no halt in withdrawal.
But as for them freezing customers account, I don’t know why you are surprised because it is the norm of centralized entity to freeze you account or certain funds when they think there is irregularities surrounding that transaction.