You may read my story as well how Alex helped me recover my 2.7 BTC from Exodus/n.exchange SCAM.
I don't know anything about Alex's history or what he did for you. Regardless of that, each case should be looked at independently. That's true with this one as well.
So yes, we really need mods to ban this whiner. He is misinforming the community.
The moderators aren't going to ban anyone for the simple reason that scams aren't moderated on Bitcointalk. You won't get banned for scamming someone or lying about being scammed. At best, the community agrees with your evidence and gives negative feedback to the guilty party.