The argument that "most of these are solved" are irrelevant. The main point is that BC.Game prey on those who do not post about their negative experience and who accept that they have been scammed and move on. Some people value their privacy and will not conduct KYC. Some are consumed or busy with their lives and do not want to fight online in attempt to get their funds back, or don't fight as they believe they have no voice. Some people don't even know there is a forum or avenue to post on to get their money back.
By considering that the argument "most of these are solved" is irrelevant, you exclude yourself from the position of being neutral and relevant for this type of calling out a service.
Everything you wrote below is looking at things from only one angle and you can apply that to all casinos.
Some people don't even know there is a forum or avenue to post on to get their money back. So what, some are solved, what about the ones that aren't that we do not know about?
What about those who use the casino every day and are aware that it is their fault if they lose money on gambling? Nobody knows anything about them?