Let me show this in the public (translated in english)

We have reviewed your situation, thank you for your patience.

The provider has checked and came to the following conclusion: bets were placed without any problems, but the game round was not completed by you. As a result, both rounds were automatically closed by the system after 24 hours.

If you have any further questions, please contact our support team.

Thank you for your understanding!

Best regards,
Winz.io Team


Is it really fair to closed it without playing the bonus rounds until end?

I paid 1000 USD, and only won the standard amount. There was no spin round for the slots.