Hello everyone,im feeling really depressing knowing that i been scammed for such money from fortunejack.
WHAT HAPPENED?
I opened one account , deposited 4LTC, and ended with 92 LTC using sportsbook.
I tried to withdraw and they requested KYC, i completed it(appeared message of verification completed),after this they said they are reviewing my account and, half day later they accused me of 2 things:
1.Not passing the KYC saying that there were multiple persons, this very weird because always was only me on camera.
2.Multiaccounting, and sharing some users that i dont know.
I been thinking almost all day since i got this notice what could happen but i cant find an explanation,point 1 always was only me on camera and point 2 , i dont know these accs , im from Bangladesh and here i connected to public wifi many times,also internet providers can provide same ips to same region, maybe thats the reason they "linked" my account, but honestly i think they saw this as the easiest way to dont pay the 11.000 USD.
Heres my profile, verified , but they say i didnt complete KYC
https://talkimg.com/image/qgOt9
Heres the adjustement they made on my account -88LTC
https://talkimg.com/image/qge0a
And here they responde through mail
https://talkimg.com/image/qgWcN
For me those 11 000 USD means a lot of money, i asked them through mail to explain me a little bit at least some proofs of multiple persons during KYC as they alegated, but they didnt answer, just said they cant change their decision.
Any idea how can i get my funds back?
WHAT HAPPENED?
I opened one account , deposited 4LTC, and ended with 92 LTC using sportsbook.
I tried to withdraw and they requested KYC, i completed it(appeared message of verification completed),after this they said they are reviewing my account and, half day later they accused me of 2 things:
1.Not passing the KYC saying that there were multiple persons, this very weird because always was only me on camera.
2.Multiaccounting, and sharing some users that i dont know.
I been thinking almost all day since i got this notice what could happen but i cant find an explanation,point 1 always was only me on camera and point 2 , i dont know these accs , im from Bangladesh and here i connected to public wifi many times,also internet providers can provide same ips to same region, maybe thats the reason they "linked" my account, but honestly i think they saw this as the easiest way to dont pay the 11.000 USD.
Heres my profile, verified , but they say i didnt complete KYC
https://talkimg.com/image/qgOt9
Heres the adjustement they made on my account -88LTC
https://talkimg.com/image/qge0a
And here they responde through mail
https://talkimg.com/image/qgWcN
For me those 11 000 USD means a lot of money, i asked them through mail to explain me a little bit at least some proofs of multiple persons during KYC as they alegated, but they didnt answer, just said they cant change their decision.
Any idea how can i get my funds back?