That use of public Wi-Fi could have caused you some issues, if indeed you are innocent. I think the best thing to do if you are not satisfied with the verdict is to try to make a complaint via AskGamblers or CasinoGuru. That both you and the casino will present some information to the mediator, and they will determine if the casino lied or not.
I asked them proof of that, but hey are just copying pasting the same that you can see on images , if the yshow me some proof i can accept it, but for me is clearly a hard scam for me.... if my ip coincides just 5min with that accs because i used public wifi.........