Sorry about your experience OP but there have never been a smoke without fire. Stake is a well known casino in the gambling industry and on this platform. They have track records and are up and doing, currently running a campaign which has been on for years and counting.

OP, I don't know if anyone here has suggested you to contact their representative so as to further discuss your issues with him but however I see some reputable members already responded to being interested in your case here, be rest assured that they are working towards it and all it takes is for you to be patient and be responsive whenever you are being called upon. I believe your case would be settled and your asset released to you on due course.