Just recently checked my account. Provided KYC docs, account now says something like "can no longer offer service" and "please withdraw your coins". When I go to withdraw, transaction fails due to "account suspended". Emailing support daily, they have have run out of excuses and no longer respond. Scam. Hope the Estonian authorities step in.
Thanks for sharing your story!
I noticed that even FRWT support isn't active on this forum. Earlier they responded to some complaints but now probably dont have any arguments left.
I hope that at least some authorities are investigating all the evidence me and other users provided.