Umm... let's see if I get this correctly and feel free to correct me where I am wrong:
1. You still consider this case as unresolved
2. You don't want me to continue reaching my contact for this matter
3. You don't want any response from BC representative either
4. You'll keep updating people about your case
5. Because they don't want to refund your lost fund due to the tipping?
Im still considering this case as unresolved.
How someone could login to my account without OTP, if I had OTP activated??
It seems like BC security glitch. (And their representive told me here that was my issue that my account was hacked. What a joke. Im 27 year web developer and never had this kind of issue in my life. BC just dont want to admit their fault.)
And yes I dont want you to continue work with my case.
Im gratefull to you for what you have done for me, but thats enough. IM OUT!
Main reason isnt lost fund. Its how BC cares about it users and because now I know how, I dont want anything from them!
So instead of wanting to get to the bottom of this and get the situation cleared, since you consider it unresolved, you want to stop getting, basically, any input that might get us into that point where things are clearer. I shall not reach my contact any further because that's enough [your gratitude is welcomed very warmly, by the way] and you don't want to hear any response from their rep who probably could get a better understanding from the
developer on their side.
That's why you'll keep informing people about your case, because it's about how they care about their users. That you don't want to listen and let them explain, to show how much care they have to their users? A little bit paradoxical, no? Help us understand the real aim here, or at least explain the paradox?