Click the account @OP, and you will know the last time "Stunna" was online. I think we can agree, when the last time reps from Stake responded to some thread? People can use the help from @holydarknes who are voluntire on help some casino case. However, If you check on casino guru.... Stake are quite active to response the case thread is being opened on there due they getting a calls from Casino Guru Rep. IMO, If people can't get answer here.. the best way will always casino guru since they're a good mediator as well.