So if they treat a player like me this way. Imagine what they would do to others.. I still have hope that @stunna will look at this and solve it so that i can have my doubts proven wrong but i'm losing hope of that currently..
I think it’s only a matter of time before the team resolves your issue, especially since Stake has recently (this year only) started requiring a strict KYC process just to make a deposit, likely due to anti-money laundering measures.
From what I see in your topic, they didn’t refuse your account verification totally but after several account verifications have failed they always provide the reason and another attempt for you. Could you please provide the exact reason given by the Stake team? Did you try to address the specific issues they mentioned instead of assuming the worst or giving up. I don’t believe a casino of this size would risk its reputation over a few thousand dollars, if it were a million then maybe it would be concerning.
Overall, please update us on the most recent document denial and the reasons provided by the team.
Thats what doesnt make sense. You can see here they acknowledge that they did ask for 3 month utility bills and proof of payment but they still rejected..