Why are you so harsh in your comment? There is no need to be rude and say stuff like that.
See below they even acknowledge that even know they asked for utility and proof of payment they still rejected it:
https://imgur.com/a/MmBekWlPlease refrain from posting if you're going to bootlick stake because you run a referral-program in your signature bar. Karma will strike badly and you'll experience same thing that me and tons of others who have never done anything wrong and been a part of stake for many years and lost hundreds of thousands of dollars are experiencing
I don’t see any offensive remarks on my post nor bootlicking on Stake because I’m not affiliated with them. I don’t gain anything by defending! My post is purely just remark what’s the general occurrence in regard to case like yours but I’m not accusing you for doing such thing.
I’m just simply asking for further details since the proof that you sent initially is not complete.
Reading your updated proof. It seems your issue can’t be helped here since we can’t verify the documents you are sending. Your best chance is to seek help with arbitrator that can check your documents that you submit.