It's not really a big deal, it's Something that's very necessary for some countries because they're trying to comply with the regulatory measures to a more effective KYC requirements.
KYC requirements can be very challenging for most of us but financial institutions needs to balance security, efficiency and accuracy of user experience.KYC May be ridiculous but it's plays a crucial role in preventing illegal activities and alterations.
It's not a big deal, but when you are asked to fulfill KYC with ridiculous requirements like that, you will definitely feel annoyed. For example, you need to take a selfie with a note, or they ask for proof of address via e-billing, or worse, you are asked to make a video call with their representative. These things are a bit annoying, especially if you withdraw a large amount of money, they may try to make it more frustrating for you to pass their KYC verification, and make it longer for them to process your withdrawal. The overly strict regulations could also be their reason for holding players' money longer.