Isn't this your case at casinoguru? --
https://casino.guru/stake-casino-player-s-account-has-been-closed-3If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.
It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money
Not taking any sides here but this statement sounds a bit off. It almost sounds like you expected problems to arise and "just to be safe" did level 2 KYC before hand. I mean, why would you suspect such a thing? Why would there be the possibility of being blacklisted I wonder. If you never had an account with stake there would be 0 chance to be blacklisted. It's all a bit strange and doesn't make too much sense so i feel there might be more to the story we don't know yet. Stake makes millions a day, they don't need to steal 5k$.
Stake doesn't need to steal $5k, 1xBet doesn't need to steal $5k, Sportsbet doesn't need to steal $5k but they all do. We don't know what goes on behind the scenes with employees of Stake. The worth of the company is irrelevant. Ben Codie said it best, they have become above the law.
I don't know if the OP is telling the truth but if he didn't play anything other than dice, he should be paid in full. No one gets banned for dice play.