It's very hard to confirm though, I mean just think about it, there are a lot of great campaign managers here, those who have handle a lot and has been trusted. And only Betkin can answer that if they are willing on why and how they choses their campaign manager and now it's a brand disaster for them.
Unfortunately, there is still no response from Betkin representatives or indeed I suspect that Betkin's account is also controlled by their campaign manager. Since their campaign manager case was made public, Betkin's account has been inactive. So they will never see the situation experienced by their campaign manager.
but now I see both accounts are active at the same time. I suspect Betkin does not have a real representative on the forum.

That is the highest mistake they will do. And if they want things to be okay and rerun the campaign smoothly, they have to come online and be active and respond to questions because the meaning of the announcement thread is to discuss and ask questions and answer questions so when that is not found in any casino ANN thread then the casino and it an thread has already shown danger to players and here in the forum.
Active participation make a casino project move smoothly here in the forum. The manager should respond to questions so things can come back to normalcy.