Hey
Ive been using rollbit for a few months, processed thousands in deposits and withdrawals, fully verified account up to level 4
Today support asked me to list my other rollbit accounts - but I never had any alternative rollbit accounts, used my account on basically daily basis for a while.
Any suggestion on how can I help them fix it quickly, Im sure its some sort of a bug on their end
Maybe try customer care support or raise a complaint in this forum (scam accusation board) or other platforms like casinoguru/ ask gamblers. Sometimes, the claims turn out as a false positive
If you are genuinely innocent. Fight for your money and try to prove that you are innocent. Maybe your account was false flagged.