What happened:: I played into Housebets between February 28 and March 8, 2025. On February 28, I contacted their support to ask whether I was allowed to use their platform from Portugal, and they confirmed that I could. However, eight days later, my account was suddenly restricted, and I was later fully banned from their platform without explanation.
I was also banned from their Discord, Telegram, and live chat support, making it impossible to communicate with them. They have kept all my deposited funds, and I was never able to withdraw anything before my account was blocked.
Amount Scammed: 9228.37
Payment Method: USDC ERC20
Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3549463Proof of Payment: https://etherscan.io/address/0x137a737733647b43B029B2236D1c1660ba4e5d44https://i.ibb.co/GfC86qj8/Screenshot-2025-03-10-134109.png0 withdrew:
https://i.ibb.co/d4nybJtS/Screenshot-2025-03-10-134115.pngPM/Chat Logs: https://i.ibb.co/pr1kT8sZ/Screenshot-2025-03-09-230446.pnghttps://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.pngAdditional Notes: Hello everyone,
I want to share my experience with Housebets to warn others about their shady practices.
I made multiple deposits between February 28 and March 8, totaling 9228.37, and I never made a single withdrawal. Suddenly, after reaching out to their support regarding legal concerns, my account was banned without explanation and my funds stolen.
Timeline of Events:
Feb 28 – I contacted Housebets support to ask if I was allowed to play from Portugal. They confirmed that I could.
Feb 28 – Mar 8 – I continued depositing and playing as a regular user.
Mar 8 – After reaching out to them again, my account was restricted, and I was banned from their Discord, Telegram, and live chat support.
Mar 11 – I tried logging in and saw that my account was fully banned, with no way to access my funds or even communicate with them.
Evidence:
I have screenshots proving all my deposits, showing that I made zero withdrawals, and detailing how Housebets knowingly allowed me to play while later banning me and keeping my money.
Conclusion:
This is a clear case of a scam. They allowed me to deposit for over a week while knowing my location, only to ban me and keep my funds when I questioned their legality. Their lack of response and refusal to refund my deposits proves they are not a trustworthy platform.
🚨 If you value your funds, STAY AWAY from Housebets! 🚨
If anyone has advice on how to escalate this further, please let me know. I have already posted on Trustpilot and will continue reporting this fraud.
Official Response from Housebets
We take all claims seriously and strive to maintain transparency in our operations. However, in this case, the accusations made against Housebets are entirely misleading.
1. Player Responsibility
It is each player’s responsibility to ensure they are legally allowed to use our platform based on their jurisdiction. We provide clear terms of service, and it is up to the user to verify their compliance before engaging in any gameplay.
2. No Funds Were Blocked
At no point did Housebets block or withhold any funds from this player. The user in question made deposits, placed bets, and ultimately lost their balance through regular gameplay. There were no available funds in the account at the time it was restricted. We have never not processed a fair withdrawal.
3. Attempted Exploitation of the Platform
The claim made here follows a known pattern of behavior where a user willingly participates in betting, and only after losing attempts to recover their funds by making accusations against the platform. This approach—expecting winnings to be honored while disputing losses—suggests an attempt to exploit the system rather than a genuine grievance.
4. Account Restriction Based on Jurisdiction
The account was restricted once the user disclosed their location, as per our compliance obligations. However, at that time, their balance was already $0, meaning there were no funds to withdraw or “steal.”
Housebets has always honored withdrawals and will continue to do so. We operate with integrity, ensuring all transactions are processed fairly. This is not a case of withheld funds, but rather an attempt to misrepresent the facts after a series of losing bets.
We encourage all users to play responsibly and ensure they comply with jurisdictional requirements before engaging with our platform.
