My username of Stake.com: Amihanski01
I am a transgender woman, and my appearance has changed significantly due to surgery.  I'm unsure if transphobia is the reason as to why they won't accept my kyc, but it's starting to seem more likely than just pure ignorance.
My account has been frozen for over two weeks now when I tried to withdraw my balance.
When I registered, I saw a message similar to this one.
Notice the text "Stake will never hold, freeze or confiscate your funds or unclaimed bonuses.".
This is EXACTLY WHAT THEY HAVE DONE.
They have frozen my funds!
They claim that every single document I send to them is fake, and now they claim I'm a liar with a fake account.
I used my own funds and my own identity, but they refuse to video call me to see the truth.
If this is not resolved, nobody should play on stake.com, they may scam you despite being one of the largest casinos in the fucking world.