Lmao, this very link tells us that ChangeNOW is a "good actor", it speaks for itself, we can't take this team seriously, they'd do better to use their bounty money to improve their safety and train their team to be at least a little more competent (or less incompetent if you prefer)...
It's almost like all of these exchanges and investigators are detached from reality. Do they even read the dozens of scam accusations on this forum against ChangeNOW? Or do they just get swept under the rug because nobody reads Bitcointalk?
But there really is no excuse for this as this forum is not the only place they have angry customers - check trustpilot for example.
As long as their users don't read Bitcointalk, they have no problem with anything from here. Their weakest reality point seems to be the X network and the accusations there.
A lot of them respond to me there and present themselves as very serviceable.