OP's case on CasinoGuru has been published online - https://casino.guru/stake-casino-player-s-account-has-been-permanently

I'd like to believe that Stake's representative will address and clear any of the issue there, be it a misunderstanding or a valid points of abuse, with proof. And/or that the mediator will be more than capable to mediate the issue and validate/invalidate statements and evidences from both sides. I'll follow the development of the case closely.