Even if they were active, bureaucracy takes months to years before any kind of outcome. Don't hold your breathe.


Sorry to hear that you're both caught up in this mess. Creating a thread on the forum seems to be the number one way to increase your odds of being heard, good that you came here.

@holydarkness is the self-proclaimed bridge between casinos and players, he works for free and is motivated by nothing more than making sure you both get paid. Since he has contact with casino higher ups, you both should bundle all the evidence you have, make your threads stronger, and contact him when done.