Our service is fully automated, and as soon as the bank’s risk control is triggered, the card will be frozen and then deleted.
This is not true, because you said it yourself that you have the power to unblock and not delete card, that is clearly MANUAL action.
Since our launch, we have had more than 5,000 users, all of whom know that we always strive to help and resolve issues, including offering full refunds or card replacements when the issue is on our side.
I don't know about that, but I know for sure about two forum members +made serious accusations against you, and you choose to ignore it.
You also spent a bunch of time acting like a kid with member incrediable, and you turned your ANN topic into circus show.
Very unprofessional and childish behavior.