It’s good to see the representative actively responding to users concerns and is highly engaged.

Anyway, I have some suggestion and concerns regarding your support. Your ANN subject suggests you guys are fully anonymous, so I suggest you consider using SimpleX for your customer support rather than telegram. Also, I'm having a little difficulties accessing the site. Note that I am outside of your GEO restricted locations. So I'm not sure what caused this. The message says the site has been blocked and the connection is not secure.